DataStage Error - Client logins fail with Error: 39125

DataStage client logins fail with error: 39125: the directory you are connecting to either is not a uv account or does not exist.

This error usually indicates that one of the 6 files required to make a UniVerse account is missing from the directory of the DataStage project which has the problem or that the user does not have permission to access these files. Those 6 files/directories are:


VOC
D_VOC
VOCLIB
D_VOCLIB
&SAVEDLISTS&
D_&SAVEDLISTS&

The actions needed to resolve this problem will depend upon which files are missing or damaged in project having the problem:

1. Login to an authorized operating system userid on the DataStage server machine, i.e. dsadm.
2. Change directory to the failing project directory, i.e.
   cd /opt/IBM/InformationServer/Server/Projects/myproject
3. If any of the following 4 files are missing, they can be copied from the InformationServer/Server/Template directory to the project directory that is missing the file:
   D_VOC
   D_VOCLIB
   D_&SAVEDLISTS&
   VOCLIB
4. If the D_&SAVEDLISTS& directory is missing, you will need to copy from the Template directory to project directory the D_&SAVEDLISTS& directory and any contents (usually one small file).
5. If the VOC file is missing, that file will need to be recovered in one of the following 2 methods:
   • Recover the bad file from backup. You should only attempt to restore the VOC file from backup and not the entire project directory unless the backup was very recent. The reason is that many of the files in project directory must be kept in sync with the xmeta repository, so restoring the project directory without restoring xmeta to the same point in time may cause job definitions to be out of sync with xmeta contents. However, restoring xmeta will affect the state of all projects, not just the one with the problem.
   • Contact IBM Information Server support to obtain a SyncProject tool which can restore some project contents based on data stored in the xmeta repository for Information Server 8.0.1 and 8.1. SyncProject is not available for DataStage v7.5.x.

If the files indicated above are not missing, then check that the user is included in the DataStage group; the default group is dstage.

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