Whenever we are reporting for any issue to support team,
they are usually ask these details
·
Operating system version
·
Operating system patches or maintenance level
·
Operating system environment variables
·
Operating system configuration & error
reporting
·
Operating system kernel parameters
·
Operating system processes
·
Mounted file systems and disk resources
·
Hostname information and network information
AIX
|
Command
|
Collects
|
|
prtconf
|
Machine hardware information, machine model, CPUs,
network
|
|
uname -a or oslevel -q
|
operating system version
|
|
/usr/sbin/instfix -ivq
|
operating system patches or maintenance level
|
|
env
|
operating system environment variable
|
|
errpt
|
operating system configuration and error reporting
|
|
/usr/sbin/lsattr -E -l sys0
|
operating system kernel parameters
|
|
ulimit -a
|
operating system current ulimit (system resources) settings
|
|
ps -ef > ps.log
|
operating system processes, saved in ps.log file
|
|
mount
|
List of the mounted file systems with location of
scratch and permanent disk resources
|
|
df -g
|
Description of the amount of space available on each
mounted file system
|
|
ifconfig -a
|
Network interfaces on the system, including the
associated IP address
|
|
hostname
|
Fully-qualified DNS name for this system
|
|
Collect: /etc/services
/etc/hosts /etc/profile /etc/security/limits.conf |
System configuration files
|
Linux
|
Command
|
Collects
|
|
uname -a
|
operating system version
|
|
/bin/rpm -qa
|
operating system patches or maintenance level
|
|
env
|
operating system environment variable
|
|
/bin/dmesg
|
operating system configuration and error reporting
|
|
/sbin/sysctl -a
|
operating system kernel parameters
|
|
ulimit -a
|
operating system current ulimit (system resources) settings
|
|
ps -ef > ps.log
|
operating system processes, saved in ps.log file
|
|
mount
|
List of the mounted file systems with location of
scratch and permanent disk resources
|
|
df -a -k
|
Description of the amount of space available on each
mounted file system
|
|
ifconfig -a
|
Network interfaces on the system, including the
associated IP address
|
|
hostname -f
|
Fully-qualified DNS name for this system
|
|
Collect: /etc/services
/etc/hosts /etc/profile /etc/security/limits.conf |
System configuration files
|
till then.....
njoy the simplicity.......
